Cell Phone Drama!

Stupid Verizon! I went to the Verizon store to get my ringtone issue fixed on saturday. Briefly for those that don't know, I downloaded three song on to my phone so that I can have different songs for different people, but once i change it they all get switched back to one song, which is Pointless! and defeats the purpose of me paying for the ringtones etc.

So at the store the dude plays with my phone for a while and then tells me that he can't do anything to figure out why this is happening and he can't fix it. Then he says that he reprogrammed the phone and that didn't work either so basically between the lines he is saying You're Screwed Lady. I left the store with the same rintone issues as before and unhappy that Verizon changed me for ringtones that I can't use. Now, worst of all.....I sent all weekend scratching my head ever time someone told me "Oh I left you a message" or "oh I sent you text" because I didn't get any. This morning I was curious and just randomly checked my voicemail and discovered 7 voicemails that I did not get alerts for.

Now i'm really pissed becuase i have to go back there to tell some guy that the other guy reprogrammed my phone and now i don't get text messages and I don't get voicemail alerts. If they don't fix it i'll be really pissed because the first guy messed up my phone not me. I need to text! I need to received my texts! Not only that but I can't even tell who calls me because i can't use the stupid ringtones...